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Author |
Thread Statistics | Show CCP posts - 0 post(s) |
omega 015
Reaper Galactic ROFL BROS
25
|
Posted - 2013.06.07 04:06:00 -
[1] - Quote
I am stuck in a squad and my chat system won't update itself. I turned it off many times so I can't fix this in that way. Any suggestions? |
omega 015
Reaper Galactic ROFL BROS
25
|
Posted - 2013.06.07 04:12:00 -
[2] - Quote
Shiv Brax wrote:leave squad? then have sandwich?
I can't leave, I can still talk to the squad even though it says I left. I can join a new squad but as soon as I leave the new squad, I am right back into the original. |
omega 015
Reaper Galactic ROFL BROS
26
|
Posted - 2013.06.07 16:40:00 -
[3] - Quote
I really hope they fix this soon. |
omega 015
Reaper Galactic ROFL BROS
26
|
Posted - 2013.06.07 17:01:00 -
[4] - Quote
Customer service suggested this:
Hi there.
Please accept our sincere apologies regarding the issue that you are experiencing with DUST 514.
To try and rectify this, please can you perform the following:
- Delete the game cache(you might not have this folder but if you do then please delete it): Game > Game Data Utility press triangle and delete the cache
- Delete the Saved Data Utility for DUST 514: Game > Saved Data Utility (PS3)> select DUST then press Triangle on your controller and delete
When you have performed these tasks, please restart your console and try again.
If you have any further issues, or questions regarding DUST 514, please do not hesitate to contact us again.
Best Regards, GM Scotsman
I hope this helps you guys out |
omega 015
Reaper Galactic ROFL BROS
26
|
Posted - 2013.06.07 17:49:00 -
[5] - Quote
Soldier Sorajord wrote:omega 015 wrote:Customer service suggested this:
Hi there.
Please accept our sincere apologies regarding the issue that you are experiencing with DUST 514.
To try and rectify this, please can you perform the following:
- Delete the game cache(you might not have this folder but if you do then please delete it): Game > Game Data Utility press triangle and delete the cache
- Delete the Saved Data Utility for DUST 514: Game > Saved Data Utility (PS3)> select DUST then press Triangle on your controller and delete
When you have performed these tasks, please restart your console and try again.
If you have any further issues, or questions regarding DUST 514, please do not hesitate to contact us again.
Best Regards, GM Scotsman
I hope this helps you guys out Did it work for you though?
Yes it did. You just have to reconfigure any options you changed. |
omega 015
Reaper Galactic ROFL BROS
26
|
Posted - 2013.06.07 18:17:00 -
[6] - Quote
Delete the save data utility. |
omega 015
Reaper Galactic ROFL BROS
26
|
Posted - 2013.06.08 06:21:00 -
[7] - Quote
Doc Noah wrote:Tried deleting Game Save Utility but didnt work. Nothing in my Game Data Utility about Dust 514 so I cant check on that either.
Lets hope the daily maintenance will fix this.
I'm sorry if it didn't work for you. Try deleting cache memory, Sony can guide you through the steps. |
omega 015
Reaper Galactic ROFL BROS
27
|
Posted - 2013.06.09 05:47:00 -
[8] - Quote
Vethosis wrote:omega 015 wrote:I am stuck in a squad and my chat system won't update itself. I turned it off many times so I can't fix this in that way. Any suggestions? Happened to me today, game crashed, reboot game.
I was able to delete my save data which solved the problem. |
omega 015
Reaper Galactic ROFL BROS
27
|
Posted - 2013.06.09 05:49:00 -
[9] - Quote
Doc Noah wrote:omega 015 wrote:I'm sorry if it didn't work for you. Try deleting cache memory, Sony can guide you through the steps. 4 forms of cache deleting 1. Deleting browser cache (doesnt work) 2. Deleting through Game Data Utility (no Dust 514 folder - doesnt work) 3. Deleting through Saved Data Utility (doesnt work) 4. Completely deleting the game file resulting in having to redownload/reinstall (Wont do this, if I have no choice I rather just take a long break from this game and let CCP fix the problem before playing again)
Did it get fixed for you yet? |
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